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Thank you for visiting the tallinntrade.ee webshop. We are dedicated to safeguarding your privacy and the confidentiality of your personal information. This privacy policy explains how we collect, use, share, and protect your data when you visit our website or use our services. Our online operations fully comply with all relevant best practices, as well as applicable EU legislation and the laws of the Republic of Estonia. Please take a moment to review the privacy principles we apply.


INFORMATION COLLECTION

We may collect the following types of information:

– Personal information: This includes details like your name, email address, billing and shipping addresses, phone number, and payment information when you make a purchase or create an account on our site.

– Non-Personal information: This may include browser type, device details, location, preferences, and usage data collected through cookies and similar technologies.


USE OF INFORMATION

Your information may be used for the following purposes:

– Order fulfillment: To process and complete your orders, including billing, shipping, and communication regarding your purchase.
– Account management: To create and manage your account, and provide customer support.
– Marketing & Promotions
– Website improvement: To enhance and personalize your experience on our site by analyzing website traffic, user behavior, and tailoring content based on your location. This data is combined to offer more relevant information and gain insights into which sections, products, and services are most engaging.
– Compliance: To meet legal and regulatory requirements, such as for tax and accounting purposes.


INFORMATION SHARING

We may share your information with third parties in the following cases:

– Service providers: We may share your information with trusted third-party providers that help us operate our website and run business activities. These providers are contractually required to maintain your data’s confidentiality.
Payment services: SEB, Stripe, Revolut
Shipping partners: UPS, FedEx, ACE Logistics, DHL, DPD, GLS.
Analytics services: Google tools

– Legal compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property, as well as that of others.


COOKIES AND TRACKING

Cookies are small text files that websites store on your computer or mobile device when you visit a site. They help the website remember your actions and preferences (such as login information, language settings, font size, and display preferences) over time, so you don’t need to re-enter them each time you return or move between pages.

There are two types of cookies:

– First-party cookies: These cookies are set by the website you’re visiting and can only be read by that site.
– Third-party cookies: Some websites use external services that set their own cookies, which are known as third-party cookies.

Additionally, cookies can be either persistent, remaining on your computer after you close your browser, or session cookies, which are automatically deleted when you close your browser.

When visiting our website, you can choose to accept or decline cookies. Cookies are also used to collect anonymous statistics regarding your browsing activity on websites.

We use first-party cookies and similar technologies to gather non-personal information about your browsing behavior on our website. You can manage cookie preferences through your browser settings.

However, to access certain pages, you will need to accept cookies from third-party services.

While you can delete or block cookies, please note that doing so may affect the functionality of some site features. These cookies are used to remember:

– Your display preferences, such as browsing language, contrast settings, font size, device type, search results preferences, and notification settings.
– Information about your most recent visit and the three most recently visited pages (helpful for customer service requests).
– Whether or not you’ve consented to our cookie policy on this site.

You can clear all cookies stored on your device by deleting your browser history, which will remove cookies from all websites you have visited.


SECURITY

We take all necessary security measures to safeguard your data. Personal information is stored on servers within the European Union or countries in the European Economic Area. Data may also be transferred to countries with data protection levels deemed adequate by the European Commission, including the United States under the Privacy Shield framework.


DATA RETENTION AND DELETION

We retain your personal data for as long as necessary for the purposes stated in this policy or as required by law. You have the right to request the deletion of your personal information, which we will process securely and in compliance with legal obligations.

Registered users can view their information under “GDPR Personal Data” in the account settings.


DISPUTE RESOLUTION

If you have concerns or disputes regarding your personal data or this privacy policy, please contact us via this form or email us at get@tallinntrade.ee. We will address your concerns promptly.

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By using our website and services, you agree to the terms outlined in this privacy policy.